The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 21 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 1 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Many of our items are created after your order is placed, so customizations like length, size or color are no problem at all. We are also happy to change ear wire styles(french hook,clip-on or lever back) on any earrings. we are happy to accomodate slight modifications on our current line! At this time we are not open for completely custom items. When our shop gets too busy we aren't able to take on custom orders.
Every order we ship includes a care package that includes a tarnish prevention bag to store your jewelry in as well as a disposable tarnish removing polishing square and care instructions!
Every item comes in a Lizardi Jewelry branded box with a silver elastic bow and is wrapped with decorative tissue paper. If the item is a gift that is shipping directly to someone please let us know in the note to seller section at checkout and we will be sure not to include the price.
Unfortunately at this time we do not accept wholesale orders.